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Frequently Asked Questions

How do I enquire about booking one of your clients?

​Send a email to mackiesgranddaysout@gmail.com

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​I am a comedian. How do I go about being signed by your agency?

​​We do not sign talent to our company thank you 

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I would like to request an autograph, signed greetings card or signed merchandise from one of your clients:

​To ensure the privacy of our clients and due to the sheer number of requests of this nature we receive for them, we are afraid we are not able to arrange this .

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​I would like to submit a request for a recording of a personal message as a gift or a ‘shout out or recorded message for my friend 

To ensure the privacy of our clients and due to the sheer number of requests of this nature we receive for them, we are afraid we are not able to arrange these in most cases.

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I would like to submit a charity request:

Due to our clients’ very busy schedules, and the existing charities they already support, we are afraid we are unable to help with these requests in most cases.

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I would like some personal advice from one of your clients:

We receive a lot of requests of this type and unfortunately, we are not able to help. If you are in need of help or assistance there are organisations that can support and advise you, we suggest the following:

 

www.samaritans.org
www.mind.org.uk
www.calmzone.net

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I would like a video removed 

unfortunately, we are not able to help you need to send a 600 word letter to mackiesgranddaysout@gmail.com any letter that is not 600 and give a good point on why you would like the video removed will not be removed thank you .

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I would like to report a video of your that I don't like 

unfortunately, we are not able to help you need to send a 1000 word letter to mackiesgranddaysout@gmail.com any letter that is not 600 and give a good point on why you would like the video removed will not be removed thank you .

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Was Jamie spoken to about the  British Broadcasting Corporation was involved in a series of investigations, accusations and scandals related to sexual abuse ?

We have to continue to encourage people to speak. Whether they're current or whether they're historic in relation to sexual harassment, the important thing is people come forward about the event that have happened in all media company's . 

Jamie was not and never has been part of any sexual abuse at the BBC and is more than happy to speak to the police if needed about his time he worked for the company . 

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What is the Legal Agreement

By entering the Website, and/or any page accessible on this Website, you confirm that you accept the terms and conditions set out below (the “Terms”). By accessing and using the Website, you acknowledge that you are bound by the Terms.

If you do not wish to be bound by the Terms, you should not access or use the Website.

We may modify the Terms in our absolute discretion from time to time without individual notice to you. Every time you wish to use our Website, please check these Terms to ensure you understand the terms that apply at that time. You will be deemed to have accepted any modifications if you continue to use the Website after the updated Terms have been posted.

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Are the Material on Our Website and channel copyright 

We own, or are licensed in respect of, all the information and graphic representations or images on the Website (the "Content"). The copyright and all other intellectual property rights in the Content are either our sole and exclusive property or our licensors'.

You may view the Website on your computer screen and print its contents on your printer for personal and non-commercial use only. For clarity, anything printed forms part of the Content. You must not:

- Modify the paper or digital copies of any materials you have printed or downloaded in any way.

- Use any illustrations, photographs, video, or audio sequences separately from any accompanying text.

Without our written consent, you may not use, transfer, copy, or reproduce any part of the Content, this Website, or its source HTML code in whole or in part, in any form or by any means, except for viewing its Content.

It is your responsibility to ensure it is legal to view the Website in the jurisdiction to which you are subject. You are responsible for compliance with all applicable laws when viewing or using the Content.

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Using the Website you agree to the following 

Wherever you are asked to provide information in connection with the Website, you agree to provide true, accurate, current, and complete details. Providing optional information is not mandatory.

You agree not to:

- Impersonate another person or use false details.

- Modify, access, or make available data stored on a computer or device you do not own.

- Upload or distribute unauthorized files, software, or materials.

- Damage, interfere with, or disrupt access to the Website.

- Use the Website to send unsolicited emails (“Spam”) or distribute offensive or illegal material.

- Distribute files containing harmful software such as viruses or “worms.”

- Falsify the ownership of materials or files.

- Attempt unauthorized access to the Website.

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Moderation Guidelines

We reserve the right to review and moderate comments on our social media accounts and other platforms. Any comments deemed abusive, offensive, harmful, or inappropriate may be removed at our discretion.

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No Unlawful or Prohibited Use

You must not use the Website for any unlawful purpose or in any way that violates these Terms.

You agree to indemnify us, our officers, employees, and licensors against any losses resulting from your unlawful use of the Website.

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Our Use of Your Personal Details and Cookies

Please refer to our Privacy Policy and Cookie Policy, which govern our use of your personal details.

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Our Responsibility for the Website

The Website is provided free of charge, and we do not guarantee its availability or uninterrupted access.

While we strive to provide accurate information, we do not guarantee that the content is always current or complete. We are not responsible for reliance on the information provided.

The Website may contain advertisements, for which we accept no responsibility for errors or inaccuracies.

We reserve the right to remove content or restrict access to the Website at our discretion.

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Our Responsibility for Loss or Damage

Whether you are a consumer or business user:

- We do not exclude liability for death or injury caused by our negligence.

For business users:

- We are not liable for damages, including loss of data or profits, arising from the use of the Website.

For consumer users:

- The Website is for personal use only; we accept no liability for loss of business or related opportunities.

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Virus Protection and Compatibility

We cannot guarantee the Website is virus-free or secure. You are responsible for ensuring compatibility with your systems.

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Links to Third-Party Sites

The Website may contain links to third-party websites. These are provided for convenience, and we are not responsible for their content or accuracy.

You must not connect third-party websites to this Website without our written consent.

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Termination

We may restrict access to the Website without notice if:

- Regulatory changes limit access.

- Events beyond our control occur.

- You breach these Terms.

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General

- These Terms are governed by English law.

- Notices can be sent via email.

- These Terms constitute the entire agreement between us regarding your use of the Website.

Copyright Notice: All content on this Website is © 2026

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What port do you use when you are going on the ferry?

We alway's use the port of dover you can find out more about the port at their website

https://www.portofdover.com/

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You go on a WW2 battle tour who do you go with?

The tour company that do tours for world war 2 is known as leger Holiday you can find out more here

https://www.leger.co.uk/

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Can you tell me about the new Travelling into Europe boarder rules ?

What you need to know about the EES

From the 12th October 2025, the European Union will introduce the new Entry/Exit System (EES) – a digital border control process for travellers entering and leaving the Schengen Area.

What does that mean for you?

This system is designed to keep borders secure and running efficiently and will automatically record when you enter and leave the EU’s Schengen area rather than waiting for lengthy manual checks. Whilst there may be some disruption when the system is introduced, in the future this should mean less time waiting and more time enjoying your holiday!

Here’s how the system works:

Self-service Kiosk

If you hold a biometric passport, you will be able to use a self-service kiosk to complete the initial checks. Border control officers will be available should you require assistance.

Biometric Footprint

You will be asked to present your passport and provide biometric data, including a facial image and fingerprints. This is a straightforward digital process designed for speed and security.

Verification

A border guard will then confirm your details from the kiosk before you continue your journey into Europe.

What is EES?

The Entry/Exit System (EES) is a new digital border control process being introduced across participating European countries. Instead of manual passport stamping, the system will electronically register the time and place of your entry and exit, as well as the duration of your stay.

In essence, EES is designed to create a faster, more efficient, and more secure way of crossing borders.

What is the purpose of EES?

The European Union is introducing the EES to improve both security and convenience for travellers. The system aims to:

  • Accelerate border checks, reducing waiting times.

  • Strengthen border security and protect European citizens.

  • Combat irregular migration.

  • Reduce the risk of identity and document fraud.

The overall objective is to make travel more straightforward while maintaining high levels of safety.

Does it apply to me?

The EES applies to you if you are a non-EU national travelling for a short stay to a European country using the EES and you either:

  • Possess a short-stay visa; or

  • Do not need a visa to stay for a maximum of 90 days in any 180-day period.

When does it take effect?

The Entry/Exit System (EES) will begin on 12th October 2025. Implementation will be phased across participating European countries, with full implementation expected by 10th April 2026.

Will I need my passport?

Yes. A valid passport will still be required when travelling. If you hold a biometric passport, you will be able to use the new EES self-service kiosks for faster processing.

If you do not have a biometric passport, you will still be permitted entry, but the checks will be completed manually. Please also note:

  • Your passport must be valid for at least three months after your intended departure date.

  • It must have been issued within the past 10 years. 

Which countries are using EES?

The Entry/Exit System will be in operation across the 29 countries of the Schengen Area. This includes most EU member states, as well as Iceland, Norway, Switzerland, and Liechtenstein. The only EU countries not participating are Ireland and Cyprus.

Will it cost me extra or is it included into my holiday price?

There is no additional cost for using the Entry/Exit System. It is part of standard border control procedures, with no extra charges applied to your holiday.

Are there any exemptions?

Yes. Exemptions apply if:

  • You hold an Irish passport.

  • You are a British passport holder with EU residency.

How long will my personal details be kept by EES?

Each time you travel into or out of a country using the system, your details will be recorded at the border. This includes:

  • Information from your passport (such as name and date of birth).

  • Dates and places of entry and exit.

  • Biometric data (facial image and fingerprints).

  • Any instances where entry was refused.

All information is securely stored in line with EU data protection regulations, ensuring border checks remain both efficient and safe.

Why is your data collected in the EES?

Your information is collected to ensure safe, efficient, and secure travel. The Entry/Exit System is designed to:

  • Streamline and speed up border checks.

  • Monitor stays and prevent overstays or irregular immigration.

  • Detect fraudulent passports or false identities.

  • Assist in the prevention and investigation of serious crime.

This is required in accordance with Regulation (EU) 2017/2226, specifically Articles 14, 16 to 19 and 23 of Chapter II and Chapter III.

The system ultimately helps safeguard travellers and maintain the smooth operation of European borders.

Can I find out how long I have left on my stay?

Yes. Passport control officers can advise you of the maximum number of days remaining on your stay. You can also check this information using the official online tool or at designated border kiosks.

f you want to find out more about EES, read the full FAQs on the European Union website

Expert travel advice

For the latest travel advice from the Foreign & Commonwealth Office, visit travelaware.campaign.gov.uk

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 Jamie will no longer oblige fans with his signature because it is 'pointless.'  he does not sign photo or items in public a full list of prices can be found in the Message use page thank you !!
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